within 30 days of original purchase.
All merchandise must be received back in its original form. Clothing must not be worn, altered, damaged, free of any stains, odors, self tanner, pet hairs, or distinct smells including deodorant and perfume. Refunds will be issued in the same form of original payment type, excluding shipping and handling costs. If applicable, all tags must be attached when returned.
Please note that all Gift Cards, Clearance items, Accessories, Swimwear and Intimates are Final Sale.
In the event your item is damaged or defected [we're deeply sorry!] please contact us within 3 days from the date of delivery and we will gladly process a return or exchange.
Send us an email to get the return process started. Please include your order number and reason for return. From there, you will receive an automated email with directions on how to print your return label. Someone from our team will be in touch with more details. Once we receive the merchandise, we will immediately process your refund, minus any shipping and handling costs.
For further assistance, please contact: firstname.lastname@example.org